Shipping policy

DELIVERY

VAVAS STUDIO has two shipping methods available that must be chosen before finalizing the purchase.
Registered mail: with tracking and signature. If you are unable to be present at the time of delivery, the courier will provide you with a collection slip, which you can use to collect your delivery from the relevant post office. In order to be able to pick up your order at the post office counter, you need the pick-up slip and an official identification document (ID, passport, driving licence, etc.). 

Standard mail: with tracking. this method does not need someone to sign to receive the package and therefore it is the customer's responsibility if he chooses this method. We recommend you to create an account on the official Swiss Post website, in order to receive notifications and change or schedule your delivery.

Both shipping methods are shipped with Swiss Post.

 

ORDER PROCESSING

All orders placed on our website are usually processed within 1-2 working days and will be shipped from Ticino, Switzerland. In case of (temporary) changes to the processing time we will inform you timely on our website as well as on our social media channels.

*Please note that it's always possible that the national Post has delays, we cannot influence this unfortunately.

 

REST OF THE WORLD

Shipping costs: Free

Estimated delivery: currently 5 - 8 business days (depending on the country)

Please note that VAVAS STUDIO is not responsible for any custom clearance fees in your country. Your country might invoice import taxes on your order. The handling at the border of your country might delay the delivery time, we cannot control this.